![]() ![]() Post questions, follow discussions and share your knowledge in the Community. To get help and troubleshoot other Microsoft products and services, enter your problem here. If you can't sign in, click here.įor other help with your Microsoft account and subscriptions, visit Account & Billing Help. Were taking corrective actions to address an issue in which users are receiving a message indicating that they are being throttled when accessing Outlook or Skype. To contact us in, you'll need to sign in. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To get support in, click here or select Help on the menu bar and enter your query. See alsoĪdd your other email accounts to If using POP doesn't resolve your issue, or you need to have IMAP enabled (it's disabled by default), contact GoDaddy support. If you're using a GoDaddy account, follow these instructions to reconfigure your GoDaddy account to use POP. For instructions about how to reconfigure your account to use POP, contact your email account provider. To resolve this, remove the connected IMAP account in and reconfigure it as a POP connection. ![]() If you use to access an account that uses a domain other than or you might not be able to sync your accounts using IMAP. Outlook and may be able to detect your account's mailbox settings automatically, but for other non-Microsoft accounts, you may need. You can find them below or by viewing them in your settings. Select This was me to let the system know you authorize the IMAP connection.Īttempt to connect to the account via your IMAP client.įor more information on how to use the Recent activity page, go to What is the recent activity page? If you're trying to add your account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. Learn how to fix email issues for error code 550 5.5. Under Recent activity find the Session Type event that matches the most recent time you received the connection error and click to expand it. Email non-delivery reports in Exchange Online. Go to /activity and sign in using the email address and password of the affected account. We’re working on a fix and will update this article when we have more information. You may receive a connection error if you configured your account as IMAP in multiple email clients. ![]()
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